Shipping policy

Shipping Policy

Last Updated: September 2026

At Teaung, we are committed to providing a smooth and reliable shopping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

Please read this policy carefully before placing an order.

1. Order Processing

Once you place an order with Teaung, we begin preparing it for shipment.

Most orders are processed within 1–3 business days. Processing times may vary depending on product availability, order volume, weekends, holidays, or other circumstances.

Please note that an order confirmation does not necessarily mean the order has already been shipped. Once your order is dispatched, you will receive shipping confirmation when applicable.

2. Shipping Locations

Teaung currently serves customers within the United States.

At this time, shipping availability outside the United States may be limited. Any changes to our shipping destinations will be reflected on our website.

3. Estimated Delivery Time

Delivery times vary depending on the destination, carrier, shipping method, and product availability.

Estimated delivery times may include:

  • Order Processing: 1–3 business days

  • Transit Time: Varies depending on the shipping destination and carrier

Please understand that delivery estimates are not guaranteed. Delays can occasionally occur due to weather conditions, holidays, carrier delays, or other circumstances outside of our control.

4. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary based on factors such as:

  • Delivery location

  • Product type

  • Package size or weight

  • Shipping method selected

  • Promotional offers

From time to time, Teaung may offer special shipping promotions, including free shipping on eligible orders.

5. Order Tracking

When tracking information is available for your shipment, you will receive it through the contact information provided during checkout.

Please allow some time for tracking information to become active after your package has been shipped.

If you have questions regarding your shipment, please contact our support team.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your information before completing your purchase, including:

  • Full name

  • Street address

  • Apartment or unit number

  • City

  • State

  • ZIP code

  • Contact information

Teaung cannot guarantee changes to an address after an order has entered processing or has been shipped.

7. Incorrect or Undeliverable Addresses

If an order cannot be delivered due to an incorrect, incomplete, or undeliverable address provided by the customer, the shipment may be returned or delayed.

If your order is returned due to an address issue, please contact us for assistance. Additional shipping charges may apply for reshipment where applicable.

8. Multiple Shipments

Depending on product availability, warehouse locations, or fulfillment requirements, items from the same order may occasionally be shipped separately.

If this happens, you may receive separate shipping confirmations or tracking information for different packages.

9. Shipping Delays

While we work hard to ensure orders are delivered as efficiently as possible, unexpected delays may occasionally occur.

Potential causes include:

  • Severe weather conditions

  • Holidays

  • High shipping volume

  • Carrier delays

  • Supply chain disruptions

  • Incorrect shipping information

  • Other circumstances beyond our reasonable control

We appreciate your patience in these situations and will do our best to assist when possible.

10. Lost or Missing Packages

If your tracking information indicates that a package has been delivered but you cannot locate it, we recommend:

  1. Checking around your delivery location.

  2. Asking household members or neighbors.

  3. Contacting the shipping carrier directly.

  4. Contacting Teaung customer support for additional assistance.

We will make reasonable efforts to assist customers in resolving shipping-related concerns.

11. Damaged Packages

If your package arrives visibly damaged, please document the condition by taking clear photographs of:

  • The outer packaging

  • The shipping label

  • The damaged product

Contact us as soon as possible with your order number and supporting photographs so our customer support team can review the situation.

12. Changes or Cancellations

If you need to modify or cancel an order, please contact us immediately after placing it.

We will make reasonable efforts to accommodate your request. However, once an order has been processed or shipped, we may not be able to make changes or cancel the shipment.

13. Contact Us

If you have any questions regarding shipping or your order, please contact Teaung:

Teaung Customer Support

📧 Email: leaharise23@outlook.com
📞 Phone: +1 517-839-4739

Our team will do our best to assist you with any questions regarding order processing, shipping, or delivery.

Thank you for shopping with Teaung. We appreciate your trust and look forward to bringing quality kitchen and dining essentials to your home.